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Events & Awards

Budapest Airport became a Skytrax winner for the seventh year in a row

The Skytrax World Airport Awards are decided by passengers via a satisfaction survey.

A Skytrax World Airport Award is one of the biggest industry accolades, as it is the passengers themselves who pick the winners, with votes cast by tens of thousands of travelers worldwide.

Budapest’s Liszt Ferenc International Airport won the title of “best airport” in Eastern Europe for the seventh time in a row, with passengers in 2019 especially appreciating the airport’s extensive flight network. Skytrax presented the 70-year-old Liszt Ferenc International Airport with its award virtually.

Edward Plaisted, CEO of Skytrax, emphasized that Budapest Airport should be proud of the recognition, and its performance over the last seven years proves that its passenger services are top-quality.  

“We are very pleased to have held the title of the best airport in Eastern Europe for many years. The award confirms that Budapest Airport took a big step towards improving the passenger experience; passengers clearly feel and appreciate the increase in the level of service,” Dr. Rolf Schnitzler, CEO of Budapest Airport, emphasized. 

“Winning the Skytrax award again, in addition to being a tremendous glory, gives us strength and perseverance in these difficult times; and it proves that Budapest Airport is still on the right track in terms of its passenger experience development,” Kam Jandu, Commercial Director of Budapest Airport, stated. 

In the last two years, Budapest Airport has spent more than HUF 50 billion on developments. Last year’s airport innovations focused on digital innovation and enhancing the travel experience. The security screening process has been significantly accelerated, with the waiting time reduced to less than 15 minutes even during busy periods, which is short for international travelers. Passengers can now also keep electronic devices in their hand luggage during screening. 

Source
www.turizmus.com
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